![]() ![]() Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Travel: Yes, 5 % of the Time At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. ![]() The salary range may vary if you reside in a different location or state than the location posted. ![]() Primary Location: Colorado,Denver,Skyline Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: C01|SEIU|Local 105 Job Level: Individual Contributor Department: Skyline Medical Offices - Reception/Cashier - 1608 Pay Range: $21.47 - $25.57 / hour The ranges posted above reflect the location in the job posting. May be responsible for ordering and maintaining cash/change orders. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Collect patient financial liabilities such as copay, pre-service dollars, deductibles and outstanding balance.Address complex eligibility issues, benefit explanation questions and billing and customer service concerns. Selects or creates the appropriate account type at time of registration for the following: benefits, eligibility, patient liability, third party, coordination of benefits, venture programs, automobile insurance, workers' compensation insurance, fee for service, or services for non-members. Uses available resources and tools to determine patient account status and eligibility.Meets and/or exceeds regional and departmental performance standards. Consistently demonstrates the ability to prioritize and multitask as it relates to the member experience. Handling incoming and outgoing communication for departments. Assist with scheduling routine and follow-up appointments as needed and directs members according to appointment and clinical notes. Billing report and Evidence of Coverage). Generate member printouts upon request (i.e. To include electronic forms, CDs and questionnaires. Intake forms and follows department guidelines: PFL/HIPAA/Disability and other forms part of the frontend process. Identify New Members and assist with packets. preferences of language, name and communication methods. To include maintenance of member demographics, i.e. ![]() Perform the Standard Registration Process for sign-in and check-in procedures.Create a seamless member/patient experience between registration and the receiving department. Assist with way finding along with environment monitoring of member/patient areas. Greets all members/patients/anyone that approaches your work space appropriately with a smile. Supporting the member/patient experience through active listening, seeking to understand and building relationships with our member/patient. Serves as ambassadors for Kaiser Permanente by exhibiting respectful, professional, courteous and friendly behavior towards and around our patients and members and supporting the member/patient experience.Also this week, Rovner interviews Kate McEvoy, executive director of the National Association of Medicaid Directors, about how the “Medicaid unwinding” is going, as millions have their eligibility for coverage rechecked. Joanne Kenen of the Johns Hopkins Bloomberg School of Public Health and Politico, Rachel Roubein of The Washington Post, and Emmarie Huetteman of KFF Health News join KFF Health News’ chief Washington correspondent, Julie Rovner, to discuss these issues and more. Meanwhile, the number of Americans without health insurance has dropped to an all-time low, though few noticed. This week, they rejected an effort to raise the threshold for approval of future ballot measures from a simple majority, which would have made it harder to protect abortion access with yet another ballot question come November. Nearly a year to the day after Kansas voters surprised the nation by defeating an anti-abortion ballot question, Ohio voters defeated a similar, if cagier, effort to limit access in that state. ![]()
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